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How to send payouts to Rippling

Learn how to send QuotaPath payouts into a Rippling pay run

How to Send Payouts to Rippling

This article walks you through how to use the Rippling integration to automatically send QuotaPath payouts into a Rippling pay run.

Step 1: Check Your Settings

After you have set up the Rippling integration under Integrations in the Data group, double-check your settings before sending payouts to Rippling for the first time. Connecting Rippling requires a US dollar ($) workspace currency, and Rippling must be enabled for the workspace.

Go to Settings in the left-hand navigation (bottom), then to Preferences. Scroll down and find your Rippling settings.

First, double-check the Rippling pay type. This is the pay type, or earnings type, that QuotaPath payouts will be sent into. The most common option, and the default, is Commission, but you can select a different earnings type if you prefer, including a custom one.

Next, double-check your payroll admins. These are the admins who can send payouts into Rippling. When payroll is enabled, the Payroll page appears in the Commissions group for admins (it opens on the Scheduled tab). Only payroll admins can send. If no payroll admins are selected, the workspace owner is the payroll admin. You can also turn payroll on and set cadence (Weekly, Bi-Weekly, Monthly, Bi-Monthly, or Quarterly) in Settings > Preferences under Company.

Step 2: Approve Earnings

Before you send payouts, the commissions need to be approved. The typical commission payout workflow in QuotaPath is: approve earnings on the Approvals page, which automatically creates a payout record to schedule on the Payouts page, and once scheduled, the approved and scheduled payout record is available on the Payroll page to be sent.

Step 3: Schedule Payouts

After approving commissions, navigate to the Payouts page. Scroll down to see reps who have commission payouts owed and/or eligible. Select payouts for the relevant reps. When you click the green Payout button and schedule the payout date, the payout date calendar will highlight your Rippling pay run dates so that you can schedule your payouts for the correct pay run dates.

If you select a payout date other than the highlighted pay run dates, you will not be able to push your commissions to Rippling in the next step. If the date you selected needs to be added as a usable pay run date, that change needs to be made in Rippling first.

If you do not see your expected payout date available to choose, check that your pay run is not an off-cycle draft. Rippling does not support integration sources (such as QuotaPath) pushing payouts into off-cycle drafts in their new Global Payroll system.

Select your payout date, choose to pay out 100% of the commissions, and click Save to create the scheduled payout records.

Step 4: Send Payouts to Rippling on the Payroll Page

Once payout records are scheduled, head to the Payroll page. It has two tabs: Scheduled (statuses Scheduled or Sent) and Paid (statuses Paid or Complete). A stacked chart above the table can group amounts by payout date, month, or quarter. Expand a payout date to see each member. When Rippling is connected, the date row can show progress (X / Y Complete).

You can export the entire page based on your applied filters, or click the menu next to a payout date to export an individual payout date. This gives you quick access to historical payout records.

Under Scheduled, you will see upcoming payout dates. Pay runs that have already been sent show a Sent status. For payout records that have not yet been sent, you have the option to Send to Rippling.

On the Scheduled tab, by default, you will see the payout dates with scheduled payouts, showing a scheduled status. To see the "Send to Rippling" button, you must click on the mall arrow next to the payout date. this will drop down the payouts by user, which you can then send to Rippling, or use the checkboxes to select "Send to Rippling" in bulk.

Send to Rippling appears for a member when you are a payroll admin, the payout is still Scheduled, and that member is aligned to a Rippling employee. If you do not have the option to send, it is often because the payout date is not a Rippling pay run date — delete and reschedule onto a highlighted pay run date, or add the date in Rippling first — or because the member is not aligned to a Rippling employee.

You can send payouts for each individual member, or select and send them in bulk. Before sending, do a final validation of the total commission amount.

When you click Send to Rippling, choose which pay run to send into (this matters when you have multiple pay runs on the same day, such as base and variable). QuotaPath warns you if the pay run check date does not match the payout date. If you are resending, the drawer shows the amount already sent plus any newly scheduled amount. Amounts are sent in US dollars. Select the pay run, review the total, click Send to Rippling, then confirm a second time.

Once sent, the status updates to Sent on the QuotaPath Payroll page. Currently, there is no way in QuotaPath to pull back or undo a pay run sent to Rippling.

Step 5: Verify in Rippling

In Rippling, navigate to the pay run you sent the payouts into. The pay date in Rippling should align with the payout date you set in QuotaPath. Refresh the page and scroll down to confirm the commission earnings type is populated for each rep with the corresponding amounts.

Once a pay run has been approved in Rippling, you will no longer be able to send payouts into that pay run. If you run into errors while attempting to send payouts into your Rippling pay run, double check that your pay run is not already closed or that the specific user(s) is included in that pay run. These are common errors.

Once the pay date has passed, payout records move to the Paid tab and show as Paid. After Rippling confirms the pay run, the status can show as Complete.

That is how you use the Rippling integration to send payouts, save time, and keep accurate statuses and historical records.

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