If you have mistakenly scheduled payouts for the wrong date or have scheduled the wrong amount to be paid, Admins can delete scheduled payout records on the export tab on the payouts page.
When you delete a scheduled payout on the export tab, effectively you are just removing the payout date and sending that payout record back to the payout tab to be scheduled again.
If you need to change the portion of approved earnings that are scheduled OR to change the payout date, simply delete the scheduled payout record on the Export tab and then re-schedule from the Payout tab with the correct amount or date.
If you need to change the full earnings amount to be paid, you should also un-approve those earnings on the Payout tab to send them back to the Approval stage/page. You can then change your component mappings or perform an override (deal value or earnings) to correct the earnings and then re-approve and reschedule the payout.
How to Delete scheduled Payouts
First, navigate to the Payouts page in the left-hand menu, and then to the Export tab at the top of the screen.
Set your filters to view the Payouts you want to delete.
Whether you are viewing by Component, Payouts or Members in the table, you can use the check boxes to select individual records or all records and delete in bulk. See screenshots below.
Or, to delete an individual payout record. Find the record you'd like to delete and use the three-dot menu to the far right to select "Delete payouts".
You will be prompted to confirm deletion of the selected payout records in a pop-up modal. Once you confirm and click delete, the payout record will be unscheduled and moved back to the Payout tab.
Delete all member payouts in bulk -
Select individual payouts to delete all at once -
Delete individual payout records -
When you delete these scheduled payouts on the export tab, these records will move back into an unscheduled state on the payout tab. There is no record of the previously scheduled payout that will exist.